CHANGE ADDRESS – change your shipping address.
CHANGE PAYMENT – change payment card.
CHANGE ORDER DATE – select this option if you wish to change your regular order date. Simply select your preferred date from the calendar and any other notes you wish to make, and our customer service team will be in touch shortly to authorise the change.
TOP UP – if you would like a top-up order to tide you over until your next regular delivery, please contact customer service at customerservice@oceansplasticfree.com.
PAUSE – select this option if you need to pause your subscription while you are on holiday. Don’t forget to resume your order when you get back home by logging onto your customer account and selecting ‘REACTIVATE’
CANCEL – we’d be very sad to see you go but if you would like to cancel your subscription, please get in touch with customer service at customerservice@oceansplasticfree.com.
CHANGE SUBSCRIPTION – select this option if you need to increase or decrease the frequency in which you receive your order. For example, you might want to change your order of 45 rolls every month to every six weeks instead.
