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Oceans accessibility statement

We are committed to delivering a great service to all of our customers, which includes making
our website as accessible as possible. Please read our accessibility statement below to find out more.

This accessibility statement applies to the Oceans website.

This website is run by Oceans (part of Accrol Papers Limited). We want as many people as possible to be able to use this website. For example, that means you should be able to:

  • change colours, contrast levels and fonts
  • zoom in up to 300% without the text spilling off the screen
  • navigate most of the website using just a keyboard
  • navigate most of the website using speech recognition software
  • listen to most of the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver)

We’ve also made the website text as simple as possible to understand.

AbilityNet has advice on making your device easier to use if you have a disability.

How accessible is this website?

We know some parts of this website are not fully accessible:

  • Any video content is not accompanied by an equivalent text or audio alternative
  • some of our online forms are difficult to navigate using just a keyboard

Feedback and contact information

If you need information on this website in a different format like accessible PDF, large print, easy read, audio recording or braille, email: customerservice@myoceans.co.uk

We’ll consider your request and get back to you within 14 days.

Reporting accessibility problems with this website

We’re always looking to improve the accessibility of this website. If you find any problems not listed on this page or think we’re not meeting accessibility requirements, contact: [provide both details of how to report these issues to your organisation, and contact details for the unit or person responsible for dealing with these reports].

Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).

Technical information about this website’s accessibility

Oceans is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

Compliance status

This website is fully compliant with the Web Content Accessibility Guidelines version 2.1 AA standard. At times, there may be images in the Instagram feed on the homepage which are not WCAG 2.1 AA compliant.

Preparation of this accessibility statement

This statement was prepared on 07.07.21. It was last reviewed on 07.07.21.

This website was last tested on 07.07.21. The test was carried out by POP.

A full and thorough test was carried out on all aspects of the website using a variety of methods and tools including keyboard only control, W3C Validator tool and WebAIM contrast checker.

Page templates have been tested in a variety of browsers including Chrome, Safari and Firefox to WCAG 2.1 AA standards. An accessibility report has been produced to show how each section of the website conformed to the standards. You can read the full accessibility test report here.

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